| As a retailer in the gift basket industry for the past | | | | "real" person before placing your first order just to |
| fifteen years, I have spoken to thousands of | | | | give you that added security. |
| customers. One of the concerns shared with me | | | | -A money back guarantee- what is their policy if you |
| repeatedly, regarding online shopping, is how to feel | | | | don't like it? It doesn't arrive? The gift basket is |
| secure and trusting with a company they have never | | | | damaged on arrival? What if no one is there to |
| done business with before. Let's face it, you are | | | | receive the gift? All of these policies should be laid |
| giving your credit card information and expecting | | | | out clearly and be easily found. |
| someone you don't know to deliver an important | | | | -Confirmed delivery- Along with giving you an |
| item for you. It can be a little scary right? This article | | | | estimated time of delivery, do they provide you with |
| will share a few important factors in selecting the | | | | a tracking number for your gift? This will allow you to |
| online gift basket company that you will choose to | | | | track the shipment and confirm delivery. This is of |
| spend your hard earned dollars with. | | | | utmost important for time sensitive items, but you'll |
| To take the fear out of the process, I always tell | | | | want the peace of mind of knowing that your gift |
| my customers to look for the following at a minimum: | | | | has arrived and who has signed for it, regardless of |
| -Complete company contact information within easy | | | | whether you need it delivered quickly or not. |
| reach. This includes the company name, their mailing | | | | Look through the site you have chosen carefully. If |
| address, email address and a phone number. (An | | | | the company that you have selected has done all of |
| 800# is an added bonus) This is not something you | | | | the above, rest assured, you can feel confident that |
| want to search for after a problem occurs. You want | | | | they are a legitimate source for gift baskets and will |
| to ensure that you are able to get in touch with the | | | | do as they promise. If you would like more |
| store beforehand, if you have questions or concerns. | | | | information, I would be happy to address your |
| You might even choose to call them to talk to a | | | | concerns. |